Description
This is a flat rate charge for things like, chain, leather, or ribbon replacement. Ask for assistance from an NTIO Customer Service Rep to help with size choice at [email protected] or get more info below.
In some cases your chain or leather may have been damaged, stolen or ripped from your neck while moshing, swimming or playing football - and you want to buy a new one without the pendant or jewels. If you purchase this option please email us after you make your purchase to let us know which pendant or large jewel to send.
[email protected]
$5 Charge: Leather, Small Chain, Broken Clasp on Small Chain, Thin Bracelet Chain, Ribbon or Velvet, Small and Medium Ball Chain, Ball Chain Clasps
$10 Charge: Thicker Chain, Specialty Chain, XL Clasps,
$15 Charge: Heavy Link Chain, Cuban Stainless Steel Curb Chain, Oversized Ball or Other Oversized Chains
Proof of previous purchase required for this option. We can look up your order for you using your name or email address.
Shipping & Returns
For all orders exceeding a value of 100USD shipping is offered for free.
Returns will be accepted for up to 10 days of Customer’s receipt or tracking number on unworn items. You, as a Customer, are obliged to inform us via email before you return the item.
Otherwise, standard shipping charges apply. Check out our delivery Terms & Conditions for more details.
